Welcome to New Street Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
DUE TO THE CURRENT COVID-19 SITUATION - PLEASE CONTACT THE SURGERY AFTER 10AM TO ORDER REPEAT MEDICATION - PLEASE AVOID THE LUNCH TIME PERIOD AS THE PHONE LINES ARE EXTREMELY BUSY DURING THIS PERIOD.
THANK YOU FOR YOUR COOPERATION
Guidance Note for Patients Requesting Exemption Letters Regarding Face Masks
We are aware that some patients might be understandably anxious about the government’s recent announcements around the use of face masks in various public settings. GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask. (BMA)
Therefore GPs will not issue exemption letters regarding face masks.
In England, you must by law wear a face covering on public transport and in shops and supermarkets as of 24 July 2020. The Government Guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this. If you are asked to provide an exemption certificate by the airline or your travel agency, the responsibility for issuing exemptions lays with the transport provider and not the GP Practice.
Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers them to have another reason to be exempted. Please refer to the information on the following links on the Government advice on face masks in public spaces and when travelling on transport:
Doctors at New Street and Netherton Group Practice
CQC Award the Surgery as GOOD in their recent inspection
PLEASE NOTE CHANGE IN CONTACT METHOD: All patients with mobile telephones can you please ensure you advise our Administration team if you change your contact number. We will be contacting patients to book their Annual Holistic Reviews by text message in the future. Thank You