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EXTENDED ACCESS CLINICS
 

Extended Access evening and weekend appointments now available

Patients can now see a local GP, Physio and Phlebotomist for routine appointments on weekday evenings and at weekends. Pre-bookable and on-the-day appointments are available between 6.30pm and 8.30pm each weekday, with additional slots available on Saturdays and Sundays between 8.45am and 5.15pm.

Appointments for all three services are available for any Greater Huddersfield patient in the Primary Care Centre hub at Huddersfield Royal Infirmary and some physio appointments are also available in Holmfirth and Armitage Bridge.

How to book an evening or weekend appointment at the HUB:

You can also book an evening or weekend appointment by ringing the practice on: 01484 651622/666050. If you need to book an appointment when the practice is closed then you can ring the free NHS 111 phone line out of normal working hours and they will book an appointment for you if appropriate.

Specific or additional opening times for Extended Access Services over the Christmas and New Year period will be shared with practices directly by Local Care Direct/MHH.

Practice Charter

We aim to provide a high quality service where, as a patient, you can expect:

  • To be treated courteously at all times.
  • To be given information about the availability of services within the practice.
  • To be given an appointment on the day of request if your need is urgent.
  • To be seen within 30 minutes of your appointment, or to be given an explanation about the delay.
  • To be able to speak to any member of staff in private if you ask to do so.
  • To have your medical records, held at the surgery, treated in confidence.
  • To be kept fully informed about all aspects of your condition, possible treatments and side effects.
  • Requests for repeat prescriptions to be completed and ready for collection in 48 hours.

Patient's rights and responsibilities

As a patient you have the right to be registered with a named doctor but please remember that you may have to see any of the doctors if your need is urgent. You have a right to receive emergency care, receive appropriate drugs and medicines, be referred for specialist or second opinion if you and the GP agree this is necessary, see your medical records or a copy, subject to certain laws, and know that by law, everyone working for the NHS must keep the contents of your medical records private.

With these rights come responsibilities for the patient. That means being courteous to staff at all times. We request that patients be as prompt as possible for all appointments and cancel any unwanted appointments with adequate time for us to offer the time to other patients. It is the patient's responsibility to attend all pre-booked appointments. We regularly monitor the number of missed appointments and persistent offenders will be removed from the list.



 
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